This is an internal document for Office of the Registrar personnel assisting students with the electronic transcript ordering process.
All descriptions and screenshots are on this page. Use the table of contents to jump to a specific section.
1. Login and initial screens
2. Payment
3. Pickup Options
Upon logging in to the Student Portal, the requester will first navigate to the transcript ordering page:
The transcript ordering page provides the following choices:
Note that below the fulfillment choices is an information box that provides the student with basic information on fulfillment time (up to 30 minutes), certification, and pickup options.
After selecting “Official PDF Transcript,” if the requester has a degree or certificate conferral pending, the next screen asks if the order should be held until posting occurs:
Whether holding for a degree or not, the next series of screens relates to payment.
Whether holding for a degree or not, the next series of screens relates to payment:
If an order is to be held, this is the final screen:
If an order is not being held, this screen appears:
3. Order Fulfilled: Pickup options
After being alerted that the PDF is available, the requester will see the order in “Order history,” referenced by the order number. Clicking the order number link takes the requester to a download page; the requester can download the PDF for direct distribution, use the default pickup code, or create new pickup codes to allow enhanced tracking:
If the requester elects to distribute the PDF directly, he or she would download the PDF by clicking on the displayed icon and then convey the file to recipients via any preferred method.
If the requester wishes to direct the recipient to the UCSF pickup site (https://registrar.ucsf.edu/transcript-pickup) he or she merely needs to provide to the recipient the URL, the order number, and the access code. With this method only the first pickup gets logged, though the PDF can be downloaded by an unlimited number of recipients.
For enhanced tracking of pickups, the requester can create additional pickup codes:
Screen One:
Screen two:
Screen three:
