Information Technology Services (ITS)

Services
E-mail and More from mail@UCSF

The mail@UCSF system is hosted by ITS on the Microsoft Exchange platform. In addition to e-mail, mail@UCSF provides a fully integrated calendar. Information to get you started using your new mail@UCSF account can be found here. You will need your E-Mail User ID and E-Mail password that the Office of the Registrar mailed to you.

Please direct questions about e-mail to the IT Service Desk.  However, if you did not receive your E-Mail User ID or E-Mail Password, please contact the Office of the Registrar for assistance.

MyAccess

MyAccess is an authentication service used for many on-line systems and services available to UCSF students including the student portal, the financial aid portal, the Collaborative Learning Environment (Moodle), wireless Internet access, and the Virtual Private Network (VPN).

Register for MyAccess on the MyAccess page. Enter your UCSF e-mail address, and activation instructions will be e-mailed to you.

Learn more about MyAccess here.

For MyAccess customer support, contact the IT Service Desk at 415-514-4100 or itservicedesk@ucsf.edu.

Remote Connectivity - Virtual Private Network (VPN)

Many campus electronic resources, such as library databases and site-licensed software, are restricted to use by members of the UCSF community.  VPN provides secure remote access to the UCSF network.

Access VPN with your MyAccess ID and password.

Learn more about VPN here.

VPN is for use by UCSF students, faculty, and staff only.

Sharing VPN access with individuals who are not members of the UCSF community poses a security risk to all members of the UCSF computing environment.

IT Service Desk

If you require assistance using ITS services, please contact the IT Service Desk by visiting http://help.ucsf.edu/ or calling 415-514-4100.  You also can send e-mail to itservicedesk@ucsf.edu.